Your Trip, Our Responsibility

When booking a car or Tempo Traveller, your first priority should be clarifying the “Garage-to-Garage” billing and the minimum daily kilometer requirement, as these can significantly inflate your bill beyond the advertised rate. For group travel, it is vital to follow the “One-Size-Up” rule—booking a vehicle with more seats than passengers—to ensure adequate legroom and space for luggage, which is often stored on roof carriers in larger vans. Always demand recent photos or a video of the specific vehicle you are hiring to verify the condition of the tires and the effectiveness of the “Dual AC” system across all rows. Beyond the base fare, confirm who pays for state entry permits, tolls, and the driver’s daily allowance (Bata), while ensuring the driver has specific experience for your route, especially for mountainous terrain. Finally, verify that the vehicle carries a yellow commercial plate with a valid National Permit and comprehensive passenger insurance to avoid legal delays at state borders or safety risks during the journey.